velocity

My phone went out and has stayed out until a couple hours ago, which means there's a round scruffy man in Wellington New Zealand who's been tearing his hair out for the past two and a half days.

Boy howdy, did I rattle some cages at the phone company. I was polite the first three times they told me they had no record of a repair request for my line. The fourth time, my coworkers all gathered around to watch the flames shoot out of my eyes. Within minutes, the phone was fixed.