On Monday, they insisted it wasn't a belt and then finally replaced the alternator due to 'bad bearings'.
I could still hear the noise on Tuesday.
On Saturday, my serpentine belt snapped while on 696 near Woodward. Luckily, my friend lives just off the exit, so I was able to get to her house on the battery power I had left.
I took pictures of the belt, which was hanging down underneath the car, next to the alternator they'd just replaced.
How did they miss this? How could they miss the noise, which you could hear over the radio? How could they have put that belt back on, seeing how rotted it was? That belt was brand-new in September, and if the bad alternator had chewed it, wouldn't they have seen that? Shouldn't I have been warned?
Is it possible that belt could have gone from "okay" to "rotted to fuck" within four days of driving to work and home (roughly four miles round-trip)?
I took pictures of everything, I have the estimate and receipt from the shop, and I'm going to get the estimate, receipt, and belt from the shop repairing the car. Those jerks are going to cover my labor costs if I can prove that belt was bad and put back on without getting fixed, despite my urging them to CHECK THE SERPENTINE BELT.
I'm willing to pay for the belt, since I'd have had to anyway, but they are reimbursing my labor if I can find a way to make it so. I've already contacted a friend who used to manage a Midas along with a friend familiar with consumer law.
I'm not upset. That doesn't fix anything. I am, however, grateful that this happened so close to my friend's house, that we were able to take her car to the event we had to do this weekend (I teach dancing), and that her boyfriend was so happy and willing to drive to Royal Oak from Ann Arbor and bring me back to Ann Arbor.
I will worry about everything else once I know more.
Thank you for letting me vent.
If I am in the wrong, please let me know (especially you, SYH, since you have more experience with cars than I do).
I could still hear the noise on Tuesday.
On Saturday, my serpentine belt snapped while on 696 near Woodward. Luckily, my friend lives just off the exit, so I was able to get to her house on the battery power I had left.
I took pictures of the belt, which was hanging down underneath the car, next to the alternator they'd just replaced.
How did they miss this? How could they miss the noise, which you could hear over the radio? How could they have put that belt back on, seeing how rotted it was? That belt was brand-new in September, and if the bad alternator had chewed it, wouldn't they have seen that? Shouldn't I have been warned?
Is it possible that belt could have gone from "okay" to "rotted to fuck" within four days of driving to work and home (roughly four miles round-trip)?
I took pictures of everything, I have the estimate and receipt from the shop, and I'm going to get the estimate, receipt, and belt from the shop repairing the car. Those jerks are going to cover my labor costs if I can prove that belt was bad and put back on without getting fixed, despite my urging them to CHECK THE SERPENTINE BELT.
I'm willing to pay for the belt, since I'd have had to anyway, but they are reimbursing my labor if I can find a way to make it so. I've already contacted a friend who used to manage a Midas along with a friend familiar with consumer law.
I'm not upset. That doesn't fix anything. I am, however, grateful that this happened so close to my friend's house, that we were able to take her car to the event we had to do this weekend (I teach dancing), and that her boyfriend was so happy and willing to drive to Royal Oak from Ann Arbor and bring me back to Ann Arbor.
I will worry about everything else once I know more.
Thank you for letting me vent.
If I am in the wrong, please let me know (especially you, SYH, since you have more experience with cars than I do).
VIEW 7 of 7 COMMENTS
I was looking back a couple entries....where you moving? I'm hating moving right now, but I got most of my stuff moved and I'm getting rid of a lot of things we have doubles of, so that's made it easier.