UPDATE: My second email to them someone actually replied back. So I am thinking my first one went to the company they use instead. But SG corrected everything and even sent me back a particle refund. So I am happy.
SG payment center are butts. They sent me an email saying to update my payment for my renewal, though it was correct. And then instead of $48 to renew I had to pay $99. Because of their mistake that they clam wasn't theirs. But it was. I am sure it isn't an real person answer the emails but some silly auto reply crap. But I will try again later today. Hope no one else goes through this.