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hellstorm

Gates, NY

Member Since 2003

Followers 199 Following 311

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Friday Jul 29, 2005

Jul 29, 2005
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UHaul can suck it for all I care now!

I make a reservation on July 19....recieve a confirmation e-mail regarding it.

yesterday, the "confirmation phone call" states that there are no vehicles currently available, will call back regarding a late afternoon pick-up or 24 hour delay today.

no phone call today. so I call where I was suppose to pick up the UHaul. they were told nothing available in a 50 mile radius....which includes Rochester (and about 5 to 10 places in Rochester for UHauls).

I try to contact someone. have you ever been on hold for 45 minutes while hearing "Please hold, we are doing all we can to get to you as soon as possible" and "A customer service representative will be with you shortly." only to be disconnected?

but call their reservation number, and you get through immediately!

so I called, I can talk to voicemail...to which I said something like "Due to your inability to complete your obligations, I am cancelling the reservation and expect no charge."

Monday, time to fire off a letter to UHaul central, CC'd to the Better Business Bureau.

bastards!
VIEW 5 of 5 COMMENTS
capt_sparrow:
dude i would be pist. longest ive been on hold was 15 min then again im not patient tongue its not like u haul doesnt cost a arrm and a leg anyway it was like 600 hundred for a 5x8 trailer for me to move here. this year its like 8-9 hundred same size too. u think after have a reservation for almost a month they would have something for u. my suggestion find someone with a truck wink
Jul 29, 2005
kreatinkaos:
You should be able to get that old HP to work , just minimize the running applications , shit that HP is like eight times faster than the computers that run the space shuttle tongue
Jul 30, 2005

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