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cadyne

San Angelo, Texas

Member Since 2005

Followers 127 Following 41

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Monday Jul 18, 2005

Jul 18, 2005
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The travel industry is EVIL.

I called Greyhound to ask why I had to pay a $15 "gift fee" to purchase a ticket for someone else.. the 'customer service' representative told me it's because they have to transfer the ticket interstate or some bullshit.. I called her on it, because it's an E-TICKET involving no mailing - so she just backtracked and called it a 'convenience fee.'

Actually, it made me feel pretty damn inconvenienced, so I didn't buy a ticket.

This is after my talk with my bank this morning. I had $300 in checking.. next time I checked my balance, Navy Federal claimed that I suddenly had $570 without any new deposits being made.

I called, and the woman I spoke to said "Let me explain how your debit card works.." She kept interrupting me, until finally I said VERY loudly, "STOP. Let ME explain how it's supposed to work. It is not supposed to add money to my account when, in fact, I am spending money. It should be subtracting. Where did this money come from?"

Her answer: "All I can tell you is that you should balance your checkbook regularly to keep an accurate record of your funds." No shit, moron. All I can tell you is that I'm about to switch banks..

I told her that I do balance my checkbook, which is why I knew how much money I am *supposed* to have.. she didn't have anything to say to me after that.

I'm sick of shitty "customer service."

I think I'll go live in a box and eschew consumerism for a few months.

Anyway.. I might have a roommate soon. Michael, a friend from my hometown, might be moving to Maryland to live with me for a while. He's tired of San Angelo and wants to get out of town, so he's thinking about coming up here.

xanippi:
that sad thing is that your actually got to talk to a human, gluck trying to get in touch with anyone at visa.

girls night sounds great
Jul 18, 2005
tadzi:
i can understand being worried about gaining money...you made the call, at least now, if they try and fuck with you, you can tell them you called about it and be telling the truth.
Jul 18, 2005

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