Work better but weirder
SPOILERS! (Click to view)Today I was subject to my first ever PR shitstorm. It was surreal if nothing else. Some pseudo-journalist from a trade magazine called us up demanding our comments on a product recall we have going on. The jist of her phonecall was "My deadline is in a few hours. I need a statement from you, and if I don't get one I'm going to run the story anyway" This led to arguments between her and the press officer we employ where he quite rightly reminded her that would probably constitute libel. This offended her because she's a journalist who's "well aware of the law"
The higher echelons of the company went into panic mode, locking themselves in the office upstairs trying to come up with a statement that wont bite us in the arse down the road.
It transpired that this was all started by a woman who'd phoned me unhappy about the whole recall thing, the small expense in diesel for when she's had to go back to her distributor and stuff. On the phone I managed to talk her round from kicking off although it pretty much required me to offer her the world to keep her happy. She went off, quite chuffed with her offer, but has obviously had a change of heart; deciding to contact a pissant trade magazine that has a grand total of 500 google hits when you search for it. Of all the things I expected to have to do today, ignoring the phone so I can type out a statement of everything I remember saying during this phonecall wasnt one of them
