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slightlytainted

Member Since 2008

Followers 37 Following 65

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Sunday Jun 01, 2008

Jun 1, 2008
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This is the last email I wrote:

Dear FexEx,

You delivered my package in a timely manner, only I have no idea to whom you
delivered it to.

The fact that the person who signed for it was named "FLEE" should be a warning
sign to your drivers, especially considering that the package was addressed to
"Nate Trip." How the hell there was confusion about the name is something
I'd like explained.

Then there's the address. According to tracking info on your web page you
"delivered to address other than recipient." Gee thanks. That really narrows
it down. I guess when looking for my package that you delivered to someone
else, I should start with all addresses other than my own. Hmm. There's 7
billion people on the planet and so far I can eliminate myself as the person it
was delivered to. Should I start combing the city for "FLEE," or do you think
maybe "FLEE" isn't a real goddamn name?

You morons better get your heads out of your asses and cough up a real name and an
address quick. I'm sure as hell not paying for something your halfwit driver
gave to "FLEE."

Congrats on ensuring I'll always use UPS for my future shipping needs.



I sent that and got a reply that read, in part:

Thank you for your inquiry.

We received your message and are routing it to the person at FedEx who is most
qualified to answer. We hope to be back with you shortly.

In the meantime, you have several ways to get some fast answers:
- Track the status of your shipment online: http://xxx.fedex.com/Tracking


No shit. How did they think I knew they gave my package to Flee in the first place? Did Flee come to my door just after midnight on Monday morning to tell me he had my package? SERIOUSLY?!?!?! IS THAT WHAT YOU FUCKING THINK HAPPENED FEDEX?!?!?!?! IS IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

~!@#%#%!$^^&$*(%&*(%^*$%$#!@%~$#$^% mad mad mad mad mad
VIEW 5 of 5 COMMENTS
druggist:
the drug life is tolerable at best. flee...hmm... ill keep my eye out for that name if he comes in to fill a Rx wink
Jun 3, 2008
kowtow:
This reminds me of the nightmare that I spent tracking down lost packages for an online sports retailer. We had just switched to FedEx from UPS and I was ready to either open a vein and sit in a tub of hot water or take a trip down to ye olde call center and get some straight answers. My favorite part was the customer advocacy group that they employ whose advice is to log a complaint online. "Where does that complaint go?" I asked. "To our customer support center," they replied. "But they transferred me to you. Why would I sent them another email when I just told them what my problem was?"

We had a package that was delivered to a wrong address. The guy who it was delivered to, called FED EX and scheduled a pickup. The Driver went back out there and scanned it in, then delivered it a totally different address, scanned it out, LEFT ON PORCH. And walked away. I filed the claim, submitted all the documents, called the manager of the terminal the driver was out of, lodged a complaint with him, he vouched for me and said the guy was new, blah blah blah... and they still denied my claim.

Good luck.

Great comments on the Lit Club board by the way.
Jun 15, 2008

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