Last month I pre-ordered the new Suicide GIrls book "Hard Girls, Soft Light" at Amazon.com, and it arrived yesterday. I was so excited, but ended up being very disappointed... not with the book itself, but with Amazon.com.
First of all, the book is beautiful! The photos are excelent and so elegant; the book is top notch, of high quality paper and print, the layout is great, the colors are amazing and the pictures stunning. For that, I am truly and completely satisfied.
But, somehow, Amazon.com managed to ship it to me in the worst kind of way... ever. I am aware that what I have to say is untypical and that Amazon usually handles the goods with care, but the shipping box came trashed, the book cover wrinkled and the spine torn, and the whole book is bent.
The shipping box is in very poor conditions, obviously it wouldn't protect the book...
It is awful when you are disappointed with something you were so excited about. I got in contact with Amazon.com and they offered me a refund of around US$6, which I took, since I don't plan to return the book and have to deal with shipping and the mail again. But when the book oficially comes to Brazil, perhaps I'll buy a new one. Just take a look on my book's condition, it isn't good at all:
First of all, the book is beautiful! The photos are excelent and so elegant; the book is top notch, of high quality paper and print, the layout is great, the colors are amazing and the pictures stunning. For that, I am truly and completely satisfied.
But, somehow, Amazon.com managed to ship it to me in the worst kind of way... ever. I am aware that what I have to say is untypical and that Amazon usually handles the goods with care, but the shipping box came trashed, the book cover wrinkled and the spine torn, and the whole book is bent.
The shipping box is in very poor conditions, obviously it wouldn't protect the book...
It is awful when you are disappointed with something you were so excited about. I got in contact with Amazon.com and they offered me a refund of around US$6, which I took, since I don't plan to return the book and have to deal with shipping and the mail again. But when the book oficially comes to Brazil, perhaps I'll buy a new one. Just take a look on my book's condition, it isn't good at all: