Goddamn it the bank is pissing me off something fierce today.
We got a letter from the bank that they were going to be taking out our property taxes proactively for the next two years over the next 16 months. Here's the deal, I never authorized them to take out my taxes at all. So I figured all I'd have to do is call my bank, inform them I have made other arrangements (which we have) to pay the taxes and we'd be done. The letter even said that if I had any inquires or would like to change anything all I have to do is call my bank "and they would be happy to assist me'. Easy peasy, right?
Oh, fuck no.
After transferring me through department after department (all of whom said "let me transfer you..." and didn't wait for a reply) for over TWO HOURS I got thrown into the dead end of the fifth voice mailbox they had shifted me around to. This time it's the bank's manager. So I leave a message. Telling him I just need to know what I need to do and it's incomprehensible to me why it's taken me two hours just to get a simple answer from anyone. That was three hours ago. He hasn't been bothered to call back.
K, in a total of five hours I talked to two human beings. One that told me I could do the changes I wanted through telephone banking, and the telephone banking person who told me I can't do the changes through telephone banking.
Let's think about this again. I never authorized them to take out my taxes, but for some reason I can't de-authorize them from taking out my taxes because I can't get a single motherfucking person on the phone to tell me how to fucking do it.
FUCK!!!!!!!!!!!!!!!!
We got a letter from the bank that they were going to be taking out our property taxes proactively for the next two years over the next 16 months. Here's the deal, I never authorized them to take out my taxes at all. So I figured all I'd have to do is call my bank, inform them I have made other arrangements (which we have) to pay the taxes and we'd be done. The letter even said that if I had any inquires or would like to change anything all I have to do is call my bank "and they would be happy to assist me'. Easy peasy, right?
Oh, fuck no.
After transferring me through department after department (all of whom said "let me transfer you..." and didn't wait for a reply) for over TWO HOURS I got thrown into the dead end of the fifth voice mailbox they had shifted me around to. This time it's the bank's manager. So I leave a message. Telling him I just need to know what I need to do and it's incomprehensible to me why it's taken me two hours just to get a simple answer from anyone. That was three hours ago. He hasn't been bothered to call back.
K, in a total of five hours I talked to two human beings. One that told me I could do the changes I wanted through telephone banking, and the telephone banking person who told me I can't do the changes through telephone banking.
Let's think about this again. I never authorized them to take out my taxes, but for some reason I can't de-authorize them from taking out my taxes because I can't get a single motherfucking person on the phone to tell me how to fucking do it.
FUCK!!!!!!!!!!!!!!!!
morbidcherry:
G'bye sweetie! 