Dear Dave,
We regret to inform you that, due to an error in our inventory, we are currently out of stock on the black drum set you ordered. We apologize for this and have a few different options we can offer you. We have that same style of drum set in wine red or purple. We also have blue in stock in a slightly different style. The black ones will not be in for another 3-5 weeks. We can either hold your order until the black ones come in, in which case we will give you a 10% refund, or we can send you one of the other colors now. If you aren't able to wait and would not like another color, we can refund you 110% of your total price. Please accept our apology for this error and let us know which solution you prefer.
words..cannot..describe..urge..to kill..
We regret to inform you that, due to an error in our inventory, we are currently out of stock on the black drum set you ordered. We apologize for this and have a few different options we can offer you. We have that same style of drum set in wine red or purple. We also have blue in stock in a slightly different style. The black ones will not be in for another 3-5 weeks. We can either hold your order until the black ones come in, in which case we will give you a 10% refund, or we can send you one of the other colors now. If you aren't able to wait and would not like another color, we can refund you 110% of your total price. Please accept our apology for this error and let us know which solution you prefer.
words..cannot..describe..urge..to kill..
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keep that head up, NUGGAH!