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quitedark

Linz

Member Since 2015

Followers 22 Following 34

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shinbaka is dead. And pissed about it.

Aug 14, 2015
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First post, already a complaint? Well, not exactly, because this isn't my first post. Not by a far stretch. But my old account was locked. Permanently. Which sucks a lot.

And for all I know, it's all because of a major fuck-up, either on SGs-side or my bank. I received a good-bye-message via e-mail, telling me, that I will be missed and they are sorry, that my membership ended, asking, if maybe it was just a mistake and my billing-information changed. (The usual pre-defined stuff) So I tried to reactivate my account, without any success, it only yielded a “this account is locked” as a result.

So I wrote to the support – and who would have guessed? They told me, my account was closed due to a violation of the TOS. I apparently issued a cashback for one of the monthly fees.

Thing is... I never did that. So I called my bank institute and even VISA to ask, if they have any documents regarding that transaction. There was none. Not a single file or clue that there was any kind of cashback asked for.

Unfortunately, the help-team here didn't care much for that. They still only pretty much told me: “Shit out of luck, your account is perma-locked.”

Maybe I'm a little bit unfair and they couldn't open it, even if they wanted to. In the end, I have no idea how that system works, but it's really frustrating losing all the posts, group-accesses and of course, the awesome people I was following. So my old account just sits there, taunting me.

This was always my feel-good-place here, and getting that taken away just like that just sucks...

Buuuut for NOW I'm back and try to get back to status quo. I would love to have all you great people back.

So, from now on, I'm the user formerly known as shinbaka. You can call me shinbaka, quitedark, by my real name, if you happen to know it, or simply man of your dreams, if applicable. (No. Realy, My ego could use that!)

@artillery @brickman @macabra @batatinna @axelhayes @betel @jekyll @kaiserin @ashlee2345 @damian_stark @dareal @geeked @liddell @lilou @lostlucy @melian @nofvny @oceanne @opheliah @paooae @prurient @romona @rouxxe @satinas @spoke @taisa @tryn @velour @wildberry @witchking @xanah @yoko_

VIEW 10 of 10 COMMENTS
quitedark:
@betel Yeah, it sure is. :/ I couldn't tell you who it was, it all went through customer service. I think the real frustrating thing is (but then again, this might be all because of an automated system) that I was member for over three years without any problem and SG couldn't just send a simple message like "Hey, look, there is an issue with one of your payments, could you double-check that?".  >_<
Aug 16, 2015
brickman:
That would be a grand day indeed.   I look forward to it.
Aug 16, 2015

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