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pocket_rocket

Gold Coast

Member Since 2006

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Sunday Oct 08, 2006

Oct 7, 2006
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New series of American Dad = love

I had fun last night smile I can't wait to do it all over again. Damn working on weekends though frown

Cranky Christmas customers start this weekend. The ones that piss you off to screaming/tearing hair out point. They think that by chucking a tanty in front of 10 other customers they will get their way. And sadly enough, as the business does not belong to me, I have to give it to them frown Which is TOTALLY the opposite of what I want to do. Just on principal. *sigh*. People ARE stupid.

IE: Customer phones three weeks after purchase date to complain that he has assembled his table and there are scratches on the glass (pile of BS - it is absolutely impossible to scratch our tempered glass unless excessive force is used). I say okay, we will bring you a new table. Customer then goes on to say "oh but can you do us a favour and bring us the smaller size cos we chose the wrong one". I agree, not because I want to, and a discussion takes place that a new reciept will be issued with 'no more questionsa asked'. Irate customer rings yesterday, stating that he has now been elsewhere and elsewhere has quoted him much less than what he paid through us. He wants a refund of the difference. WTF!!!! EVERYONE knows that just because you find something cheaper elsewhere doesn't mean you get a refund - not our bloody fault you didn't do your research. Not only that, you'd think any normal person would appreciate that we swapped a table that he damaged over for a different one (which by law we are not obliged to do - we did it out of the good of our hearts) why then go on and complain about the price? Fark. To make it worse, at Christmas we get all the customer whose glass tables 'spontaneously' shatter. Try explaining that there is no warranty on the glass, especially as the customers "never got the warranty sticker stuck to the glass". *deep breath*.
VIEW 10 of 10 COMMENTS
nicolajane:
I love american dad biggrin
thats typical about your tattooist and you having the same day off!!!!!
haha as for me being good never biggrin tongue
whats new lovely? xxx miao!!
Oct 10, 2006
necrosis:
Deep breath, happy thoughts, control the rage... mad Christmas is hell when it comes to retail. I feel your pain - this is the time of year nearly all my stories about shitty customers originate from.

And that crazy glass, spontaneously shattering all over the place. See it all the time. whatever
Oct 10, 2006

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