Not so much with the sorting. Spent five really sucky hours on Monday trying to get my new DSL service set up. Except that I can't, and Qwest tech support was utterly useless. The problem seems to be that they're not actually providing DSL signal to any phone line in my apartment. Except that they show that they've got my service up and running. Ergo what they have probably done is gotten service up and running on the phone line upstairs in the renters' part of the house. Which I have no access to. It's also notable that two of the three phone jacks (the ones from before I switched to Speakeasy and had a new line put in just for their service) are sufficiently far from my computers to be functionally useless for my DSL service (though they're not receiving signal either.). So yeah. Lovely.
I wanted them to just turn off the DSL and reallocate it to one of the other two lines running into our house (my lines), remotely, which I'm positive they can do as both of my lines ultimately run to a Qwest office and thus should be tracked by them. I'd have been happy to keep moving my DSL modem around to make sure the service had been correctly routed. But no, they insisted on dispatching a technician and my being there at the time. So they're coming Saturday because the technicians only work when everyone else is also at work, except for weekends. This has always struck me as being a really stupid arrangement.
In the meantime, I'm still using my Speakeasy DSL. So glad I didn't schedule that to be turned off ahead of time.
On the plus side, my phone's great. I've been using a mobile Google Talk app (GoTalkMobile) to IM my favorite internet-type people during downtime at work, which is a little awkward on the tiny keyboard (and has a few other minor peccadilloes in terms of symbols - no commas, for starters), but a great improvement on not being able to do it at all. I've spent far more time and battery life doing that than actually using the phone as a phone.
I wanted them to just turn off the DSL and reallocate it to one of the other two lines running into our house (my lines), remotely, which I'm positive they can do as both of my lines ultimately run to a Qwest office and thus should be tracked by them. I'd have been happy to keep moving my DSL modem around to make sure the service had been correctly routed. But no, they insisted on dispatching a technician and my being there at the time. So they're coming Saturday because the technicians only work when everyone else is also at work, except for weekends. This has always struck me as being a really stupid arrangement.
In the meantime, I'm still using my Speakeasy DSL. So glad I didn't schedule that to be turned off ahead of time.
On the plus side, my phone's great. I've been using a mobile Google Talk app (GoTalkMobile) to IM my favorite internet-type people during downtime at work, which is a little awkward on the tiny keyboard (and has a few other minor peccadilloes in terms of symbols - no commas, for starters), but a great improvement on not being able to do it at all. I've spent far more time and battery life doing that than actually using the phone as a phone.