I had a shitty day today. Here's why.
Right now at Costco (where I work, in the sales/electronics department) our focus is this Planet Earth DVD set. It's one of those Discovery channel "the male lion arches his back in an effort to showcase his beautiful mane to the female..." kind of shows. It's good, but that's not really the point. We have focuses each week in the sales department - mostly it's arbitrary competition between the warehouses, but it's what we have to do, so whatever. If it's a product, we push it as hard as we can, usually in the form of a poor soul (me or someone else) standing with it and calling out to members as they pass by like a fucking carnie. It sucks.
Anyway, so our focus this week is this DVD. We set up a huge TV, dvd player, surround sound, etc. right as people come in the door, and we're showing it to people and trying to get them to buy it. Until we put the display out, we weren't really selling any. We put the display out and our numbers went up, partially because someone is standing there, showing it to people, telling them what a good deal it is. I'm the guy that did that the second half of the day, and that day we sold 62 DVDs. Very good.
The next day we're all too busy, nobody stands and shows it to people, we sell like 20. Not so good. Obviously our presence at the display helps.
The next day we pick it up again. By "we" I mean me, the whole day. Pretty much just me, from opening to closing, selling the DVD. And I'm doing pretty well. I'm watching the video, finding the good scenes to show to people, playing them over and over, asking the kids with their parents if they'd like to see it, telling them how much it sells for at Best Buy and what a good deal it is, etc. I'm good at this stuff. End of the day comes, and guess what? We're number one in the company. Not the region, the company. There literallly is no one in the company who did a better job than we did, and since I'm the guy who sold it all day, that pretty much means there's no one in the company who did a better job than I did. Fucking yeah, right?
So I come in today, and my buddy Nick is doing it. I walk up to him to check in with him, see if he wants me to take it over, or if not what he wants me to do. It's generally understood that when you come in, if there are people who are already there, you check in; "hey, how's it going, what needs to be done, has anyone done this, do you need a break..." That's what I'm doing. While we're talking some people come up asking about a hot tub, and Nick and I sort of jointly answer their questions. This happens when customers approach you while you're talking to another employee - you sort of take turns answering their questions, especially if they ask something you don't know the answer to but the other person does. Walk up to any two employees in a sales atmosphere and it will almost always happen. It's better for the employees to do it that way, and you learn pretty quickly to do it. That way it doesn't look like one of you is an idiot, or like the one is feeding them a line while the other person just stays quiet. Two people saying the same thing is basically twice as good when it comes to sales. Customers like the validation that comes with two people telling them the same thing.
Enter Anthony Miscelli. Anthony is the assistant warehouse manager (2nd in command, along with about 3 other equally ranked people), and he's just a mean person. I don't know what his problem is, but he's just mean. All the time. No matter what. He treats employees like a drill sergeant treats their troops. He's intimidating, bullyish, hot-headed, and just a jerk. So I'm talking to Nick, and Anthony calls me over. The conversation goes something like this:
Anthony: "What's all this?" ... as he motions to Nick and the people with the hot tub, who are still talking to him.
Me: "Oh, I was just talking to Nick and those folks came up asking about the spa."
Anthony: "Why are you talking to Nick?"
Me: "Well, I---"
Anthony: "Nick is pushing Planet Earth, you need to leave him alone and keep the members off of him so he can do his job."
Me: "I was just--"
Anthony: "How are we doing today on Planet Earth?"
Me: "Well, I just got here. I don't know."
Anthony: "We need to push that hard. The first day Bill (other Costco guy, one of the people who's been there for like ten years, who Anthony plays favorites with. Nick is the other one) did 62, nobody's even come close to that since."
Now, here's where it gets shitty. Anthony is dead wrong here. First of all, the first day it wasn't just Bill doing Planet Earth. It was Bill and myself. Bill did it the first half of the day, and I did it the second half. But of course Anthony doesn't see that, because he's Anthony, and he plays favorites and only sees what he wants to see.
Secondly... I was number one in the company on this thing just yesterday. YESTERDAY. Did he even notice? Apparently not.
So, it was all I could do to say "Actually Anthony, your fucking golden boy Bill isn't the only one who did it on Thursday, I helped too, and I sold quite a few. And by the way, I did it all day yesterday and we were number one in the company. That means NO ONE DID IT BETTER THAN I DID. So why don't you take your fucking attitude somewhere else and let me do my job without your bullshit riot act messing up my day?"
Instead, I said "actually, I think I came pretty close to 62 yesterday..." The absolute truth, but without the attitude that would have gotten me fired, and without bragging.
His response: "Really. I'll have to look into that." Then he stops talking to me and moves onto Nick, who by now is done with the hot tub people. They just chat it up for a few minutes; that's all.
My assistant warehouse manager not only failed to recognize that I was the best in the company at this particular job yesterday, but even went out of his way to belittle me over the job I'm actually the best at, without even knowing if I deserved it, which I didn't.
There is nothing in the world that makes me want to be the shittiest, laziest, most "do the least I possibly can without getting fired" kind of employee than this.
So I work my ass off all day long without taking a break until the last 15 minutes of my shift because we have a walk tomorrow and they moved all the shit I'm in charge of keeping organized, after I just organized it yesterday. Great. Finally I get to come home, and guess what? Hourglass of the Unraveler drops in Black Morass and a feral druid tank takes it. First Hourglass I've ever seen drop in 10+ BM runs. Can't really complain, though, it's a great trinket for feral druids. Losing loot rolls sucks, but whatever. Then later on, Abacus of Violent Odds drops in Mechanar. Our fury/arms tank says "I'm rolling need on that too." I say, "Actually would you mind not? It's really not useful for a tank, and I need it." He rolls anyway, and wins. Then he gives me 10g. As if to say, "I know I'm a douchebag, and this trinket is much less useful for me than it is for you, and I know that, but I rolled on it anyway and now I feel bad, so here's 10g for me being a fucktard and screwing you out of a rare drop." Fucking PUGs.
Fucking great. I just needed to vent, today sucked ass.
Right now at Costco (where I work, in the sales/electronics department) our focus is this Planet Earth DVD set. It's one of those Discovery channel "the male lion arches his back in an effort to showcase his beautiful mane to the female..." kind of shows. It's good, but that's not really the point. We have focuses each week in the sales department - mostly it's arbitrary competition between the warehouses, but it's what we have to do, so whatever. If it's a product, we push it as hard as we can, usually in the form of a poor soul (me or someone else) standing with it and calling out to members as they pass by like a fucking carnie. It sucks.
Anyway, so our focus this week is this DVD. We set up a huge TV, dvd player, surround sound, etc. right as people come in the door, and we're showing it to people and trying to get them to buy it. Until we put the display out, we weren't really selling any. We put the display out and our numbers went up, partially because someone is standing there, showing it to people, telling them what a good deal it is. I'm the guy that did that the second half of the day, and that day we sold 62 DVDs. Very good.
The next day we're all too busy, nobody stands and shows it to people, we sell like 20. Not so good. Obviously our presence at the display helps.
The next day we pick it up again. By "we" I mean me, the whole day. Pretty much just me, from opening to closing, selling the DVD. And I'm doing pretty well. I'm watching the video, finding the good scenes to show to people, playing them over and over, asking the kids with their parents if they'd like to see it, telling them how much it sells for at Best Buy and what a good deal it is, etc. I'm good at this stuff. End of the day comes, and guess what? We're number one in the company. Not the region, the company. There literallly is no one in the company who did a better job than we did, and since I'm the guy who sold it all day, that pretty much means there's no one in the company who did a better job than I did. Fucking yeah, right?
So I come in today, and my buddy Nick is doing it. I walk up to him to check in with him, see if he wants me to take it over, or if not what he wants me to do. It's generally understood that when you come in, if there are people who are already there, you check in; "hey, how's it going, what needs to be done, has anyone done this, do you need a break..." That's what I'm doing. While we're talking some people come up asking about a hot tub, and Nick and I sort of jointly answer their questions. This happens when customers approach you while you're talking to another employee - you sort of take turns answering their questions, especially if they ask something you don't know the answer to but the other person does. Walk up to any two employees in a sales atmosphere and it will almost always happen. It's better for the employees to do it that way, and you learn pretty quickly to do it. That way it doesn't look like one of you is an idiot, or like the one is feeding them a line while the other person just stays quiet. Two people saying the same thing is basically twice as good when it comes to sales. Customers like the validation that comes with two people telling them the same thing.
Enter Anthony Miscelli. Anthony is the assistant warehouse manager (2nd in command, along with about 3 other equally ranked people), and he's just a mean person. I don't know what his problem is, but he's just mean. All the time. No matter what. He treats employees like a drill sergeant treats their troops. He's intimidating, bullyish, hot-headed, and just a jerk. So I'm talking to Nick, and Anthony calls me over. The conversation goes something like this:
Anthony: "What's all this?" ... as he motions to Nick and the people with the hot tub, who are still talking to him.
Me: "Oh, I was just talking to Nick and those folks came up asking about the spa."
Anthony: "Why are you talking to Nick?"
Me: "Well, I---"
Anthony: "Nick is pushing Planet Earth, you need to leave him alone and keep the members off of him so he can do his job."
Me: "I was just--"
Anthony: "How are we doing today on Planet Earth?"
Me: "Well, I just got here. I don't know."
Anthony: "We need to push that hard. The first day Bill (other Costco guy, one of the people who's been there for like ten years, who Anthony plays favorites with. Nick is the other one) did 62, nobody's even come close to that since."
Now, here's where it gets shitty. Anthony is dead wrong here. First of all, the first day it wasn't just Bill doing Planet Earth. It was Bill and myself. Bill did it the first half of the day, and I did it the second half. But of course Anthony doesn't see that, because he's Anthony, and he plays favorites and only sees what he wants to see.
Secondly... I was number one in the company on this thing just yesterday. YESTERDAY. Did he even notice? Apparently not.
So, it was all I could do to say "Actually Anthony, your fucking golden boy Bill isn't the only one who did it on Thursday, I helped too, and I sold quite a few. And by the way, I did it all day yesterday and we were number one in the company. That means NO ONE DID IT BETTER THAN I DID. So why don't you take your fucking attitude somewhere else and let me do my job without your bullshit riot act messing up my day?"
Instead, I said "actually, I think I came pretty close to 62 yesterday..." The absolute truth, but without the attitude that would have gotten me fired, and without bragging.
His response: "Really. I'll have to look into that." Then he stops talking to me and moves onto Nick, who by now is done with the hot tub people. They just chat it up for a few minutes; that's all.
My assistant warehouse manager not only failed to recognize that I was the best in the company at this particular job yesterday, but even went out of his way to belittle me over the job I'm actually the best at, without even knowing if I deserved it, which I didn't.
There is nothing in the world that makes me want to be the shittiest, laziest, most "do the least I possibly can without getting fired" kind of employee than this.
So I work my ass off all day long without taking a break until the last 15 minutes of my shift because we have a walk tomorrow and they moved all the shit I'm in charge of keeping organized, after I just organized it yesterday. Great. Finally I get to come home, and guess what? Hourglass of the Unraveler drops in Black Morass and a feral druid tank takes it. First Hourglass I've ever seen drop in 10+ BM runs. Can't really complain, though, it's a great trinket for feral druids. Losing loot rolls sucks, but whatever. Then later on, Abacus of Violent Odds drops in Mechanar. Our fury/arms tank says "I'm rolling need on that too." I say, "Actually would you mind not? It's really not useful for a tank, and I need it." He rolls anyway, and wins. Then he gives me 10g. As if to say, "I know I'm a douchebag, and this trinket is much less useful for me than it is for you, and I know that, but I rolled on it anyway and now I feel bad, so here's 10g for me being a fucktard and screwing you out of a rare drop." Fucking PUGs.
Fucking great. I just needed to vent, today sucked ass.
(as for the breast size thing though - cup size is based on the difference between the measurement under the boob (band size) and the measurement at the widest part....so if your aunt was larger than me in the band width, her actual boobs could have been larger than mine even though they were a smaller cup size... Make sense?)