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i_am_ghost

Melbourne, Australia

Member Since 2004

Followers 136 Following 208

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Saturday

Apr 11, 2014
1
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I'm feeling a little bit lost today. Instead of being in Queensland, making good on the plans I'd made to catch up with friends who I haven't seen in years, searching for an investment property, seeing my family and having no spare time to do everything I want to do, I'm stuck back in Melbourne devoid of plans, direction and motivation.

My flights were cancelled because of the cyclone. I completely understand that part. I know that safety is their number 1 priority. But I will go out of my way and pay more money to not have to have any dealings with Jetstar ever again. I guess that's what you get with a low-cost airline. Off-shore customer service agents are one thing; I had to make multiple phone calls to confirm the cancellation and arrange what would become of my money. To be told differing things, incorrect things, to be not understood, then to also still attempt to communicate on live chat and on Facebook. In the event of something like this they give you all of your money back, instead of paying cancellation fees, in the form of a travel voucher. HOWEVER, to send this travel voucher email, it will take 5-7 business days to process. 5-7 business days. To send an email. Which, given the weekends and public holidays, could be up to 17 days away. I'd hoped to travel again in about 10 days, but I can't even guarantee that I can BOOK it in 10 days, let alone be on the flight. Their customer service is shit, and their policies are absurd.

If you can't tell, it really boiled my blood.

So I don't know what to do with myself. I slept for 10 hours last night. Partly because I have nothing else to do. Sunday is taken care of because I will now have to play in a soccer tournament, in a team with whom I know nobody except for the one friend who will be in Sydney this weekend and is my lift to training, so we've only been to 1. At least there's that. But I have the whole day today. The likely outcome would be me spending heaps of money buying stuff I don't need, for something to do, and i the hopes that it would bring me happiness.

I think I'm going to go see Grand Budapest Hotel on my own.

I swear I'm not this bleak in person.

VIEW 5 of 5 COMMENTS
almost_missed:
You guys get full refunds? Over here they only pay back a bloody partial amount!
Apr 11, 2014
i_am_ghost:
In the event of a natural disaster @almost_missed they reschedule your flight or give you flight credits to the value but if I'd gone for a refund I would've only gotten a partial. 
Apr 13, 2014

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