SIDEKICKS DOWN DOWN DOWN!!
T-Mobile Sidekick users have been holding out hope that their data might be recovered after T-Mo issued an optimistic message of hope. But the carrier just updated users and admitted the truth: Your shit's gone. Sorry, guys.
It's been more than two weeks without data for Sidekick users, and T-Mobile finally bit the bullet and announced that it probably isn't coming back. The quote:
Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device - such as contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low.
This is pretty crappy of T-Mobile and Danger, and while it's probably unfair to make this connection, doesn't give us any new confidence in Project Pink, developed by the remnants of Danger after Microsoft acquired it. (After all, Microsoft bought Danger specifically because of their software services. And now, it just goes kablooey?) Renowned Sidekick user and a-hole Perez Hilton, while normally hysteric about just about everything, has the right tone here:
To add insult to injury, the ONLY thing T-Mobile is offering their customers, whom they obviously don't value or respect, is one month of free data service.
That's shit!
One month of free data service (which is not the same thing as one month of free phone use) for SEVEN DAYS of heartache and no access to contacts????
That's fucked!!!!
www.gizmodo.com
All contacts lost and I'm feeling like a bit of this guy who posted under the article...
I'm done. I've been with tmobile since before 1999, and had no plans to change carriers.Then my service went out. When I called and asked, every day it was, "We're working on it. More should be up tomorrow."
It's been over a week. I need service. They won't supply me with a phone that works without charging me for it. They won't let me leave without charging me an early termination fee. The guy's advice:
Wait for the update you should have gotten today.
WTF?!
I like my sidekick. It's durable, easy to use, and gives me some "street cred" with the kids I teach.
Oh well. Tmobile has lost another customer. If there had been any sort of active updates, apologies, or effort to solve the lack of service, whether it's a Danger, Microsoft, Tmobile problem, whatever, I might have stayed, but all I keep getting is the message of hurry up and wait, and I can't wait anymore.
T-Mobile Sidekick users have been holding out hope that their data might be recovered after T-Mo issued an optimistic message of hope. But the carrier just updated users and admitted the truth: Your shit's gone. Sorry, guys.
It's been more than two weeks without data for Sidekick users, and T-Mobile finally bit the bullet and announced that it probably isn't coming back. The quote:
Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device - such as contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low.
This is pretty crappy of T-Mobile and Danger, and while it's probably unfair to make this connection, doesn't give us any new confidence in Project Pink, developed by the remnants of Danger after Microsoft acquired it. (After all, Microsoft bought Danger specifically because of their software services. And now, it just goes kablooey?) Renowned Sidekick user and a-hole Perez Hilton, while normally hysteric about just about everything, has the right tone here:
To add insult to injury, the ONLY thing T-Mobile is offering their customers, whom they obviously don't value or respect, is one month of free data service.
That's shit!
One month of free data service (which is not the same thing as one month of free phone use) for SEVEN DAYS of heartache and no access to contacts????
That's fucked!!!!
www.gizmodo.com
All contacts lost and I'm feeling like a bit of this guy who posted under the article...
I'm done. I've been with tmobile since before 1999, and had no plans to change carriers.Then my service went out. When I called and asked, every day it was, "We're working on it. More should be up tomorrow."
It's been over a week. I need service. They won't supply me with a phone that works without charging me for it. They won't let me leave without charging me an early termination fee. The guy's advice:
Wait for the update you should have gotten today.
WTF?!
I like my sidekick. It's durable, easy to use, and gives me some "street cred" with the kids I teach.
Oh well. Tmobile has lost another customer. If there had been any sort of active updates, apologies, or effort to solve the lack of service, whether it's a Danger, Microsoft, Tmobile problem, whatever, I might have stayed, but all I keep getting is the message of hurry up and wait, and I can't wait anymore.
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what did you say? i hate confronting people. ):