facegarden

So my card was declined today, even though I have enough money. Wanna know why?


That's why. This is the second time in a month that they have decided my own purchases were "suspicious". Why? Apparently I bought gas in Santa Clara, and then bought a book in Santa Cruz... 10 Hours Later. Uh. yeah, I live in Santa CLara, and work in Santa Cruz...I got gas before work, and bought a book after work. Really suspicious... So when I went to sears today, my card was declined.

I went home to check my account online... it said no such account exists. Rather than tell you what happened, they like to make you think you're fucked. Little do you realize that if you have Bank of America, you're already fucked.

So I call for help, and the guy I talk to is a total douche. The beginning of the conversation went something like this:
Hello, may I have your name please?

Taylor.

What's that?

Taylor.

Ah, Hi Taylor... uh, is it okay if I call you Taylor?

Uh, yeah... (seriously, Why would I say my name was taylor if I didn't want him to call me taylor? why do I even give a shit what the phone guy calls me?)

Okay, Hi Taylor, How may I provide you with excellent service? (I paused, realizing that it was impossible for him to do. Besides, that's his job, I was hoping he'd know how to provide me with excellent service)

I proceeded to tell him the problem, where he then lists my recent purchases:
Ah, it looks like you bought some gas, then a book at borders, and you tried to buy something at sears, but were declined.

I know.

I asked him how those we suspicious... He gave me some bullshit answer about how buying gas is suspicious. I buy gas there all the time. Seriously, I could tell he had no idea, but rather than be honest he had to sound like a dick by making something up.
I asked him how this could be avoided in the future. He pauses, and then says:

Uh, well, I could put a note here on your account... Basically saying, uh, don't block it.

(gee, thanks) How about putting a note to call my cell phone before taking action on my account? That would be better than leaving me unprotected...

Uh... yeah... I'll do that.

The guy was a major tool. It must have been his first day, damn interns. The worst thing is that I know they still won't call me if there is an issue, they'll just block it again because I hadn't bought cheese recently, and then "all of a sudden" I did, as if I could gradually buy cheese instead.

I have Bank of America.
-Taylor