Products and a song.
I was hired for os which is seasonal work. After January the company keeps 60 percent of the people comming in to work for the holidays. Ok here is the deal. I feel I would be best placed working as a customer assistant not customer service. Especially the holidays with everyone returning things, pissed, long lines and all that bs. I am fast with my mouth, friendly and up beat. I am also a mom like those other moms who come in wondering what is the best media to get their kids for Christmas. Tonight all the os peeps met up to learn about all of the media stuff. I came away with this:
The Wii over night beat out the 360 Xbox. They have not been brought back for repairs or have had the "devil eyes" meaning it crapped out. It is around 250.00 compared to the Elite play station at 499.00 (or something like that) I secretly wanted to play the guitar thing everyone has pre ordered. Dang it looks fun! The guys were blasting us with all of this info and I am thinking " look I was a customer once" I do not always understand which one is the best for the kids. I asked why did the Wii beat out the Xbox when the Xbox can also play dvd's and music? Answer: Microsoft keeps comming out with advanced Xboxes, but are always breaking down because it is not just used for games. It destroys the hard drive. Fast.
I have not once seen the Wii returned. Now the graphics are not as good as the Xbox, however I think I am getting the kids this. The Wii is strickly for games (Nintendo)
So you have these guys on the floor helping customers. They know their stuff. It went over my head tying to understand what does what. Then i wondered why I was the only customer service chick to be in Media for this meeting. All the others were assigned somewhere else. I started to ask a bunch of questions, now thinking they are going to move me to the floor and I need to really know this info. If I can get this down, I can help those who just like me are still trying to figure it out. Not to be this robot shooting of terms I can't relate to. My kids know this not me. Man put me on the floor, I can gain the relationship and make the sell. These stuffy ass women behind customer service are rude. They even said I smile to much. What the hell. People are already pissed they have to come in and return something, why be rude? Ok i admit it, I am friking slow because I am not only doing returns, I am seling warrenties and replacement plans. I stil do not know all of the terms. Plus it is uncool to be told on your first day by your trainer that she hates training people. If I would have applied earlier the rush to get it down would'nt have been as fast. It's the holidays. Best Buy just went global and the stock is up. People here are already acting crazy. People are already scamming those who work the register. (Thank G-d it was'nt my shift) I just want to not screw up and I will. I know it. Going from teaching child development to customer service is something I have to learn to do well. Just sort of sucks that's all. It's the push to get it fast.
If you decide to buy an Xbox elite..buy the replacement plan. You will need it. I promise. You can walk in and get a free one as many times as you need.
The best part about tonight was finding out my co worker's gf is an suicidegirl. He invited me to the sg hang out this week. So I will be meeting local sg's which should be nice.
Song running through my head this morning.....and trying to play it in the piano
; Oh no, I see,
A spider web is tangled up with me,
And I lost my head,
The thought of all the stupid things I said,
Oh no whats this?
A spider web, and Im caught in the middle,
So I turned to run,
The thought of all the stupid things Ive done,
I never meant to cause you trouble,
And I never meant to do you wrong,
And i, well if I ever caused you trouble,
Oh no, I never meant to do you harm.
Oh no I see,
A spider web and its me in the middle,
So I twist and turn,
Here I am in my little bubble,
Singing, I never meant to cause you trouble,
I never meant to do you wrong,
And i, well if I ever caused you trouble,
Oh no, I never meant to do you harm.
They spun a web for me,
They spun a web for me,
They spun a web for me
I was hired for os which is seasonal work. After January the company keeps 60 percent of the people comming in to work for the holidays. Ok here is the deal. I feel I would be best placed working as a customer assistant not customer service. Especially the holidays with everyone returning things, pissed, long lines and all that bs. I am fast with my mouth, friendly and up beat. I am also a mom like those other moms who come in wondering what is the best media to get their kids for Christmas. Tonight all the os peeps met up to learn about all of the media stuff. I came away with this:
The Wii over night beat out the 360 Xbox. They have not been brought back for repairs or have had the "devil eyes" meaning it crapped out. It is around 250.00 compared to the Elite play station at 499.00 (or something like that) I secretly wanted to play the guitar thing everyone has pre ordered. Dang it looks fun! The guys were blasting us with all of this info and I am thinking " look I was a customer once" I do not always understand which one is the best for the kids. I asked why did the Wii beat out the Xbox when the Xbox can also play dvd's and music? Answer: Microsoft keeps comming out with advanced Xboxes, but are always breaking down because it is not just used for games. It destroys the hard drive. Fast.
I have not once seen the Wii returned. Now the graphics are not as good as the Xbox, however I think I am getting the kids this. The Wii is strickly for games (Nintendo)
So you have these guys on the floor helping customers. They know their stuff. It went over my head tying to understand what does what. Then i wondered why I was the only customer service chick to be in Media for this meeting. All the others were assigned somewhere else. I started to ask a bunch of questions, now thinking they are going to move me to the floor and I need to really know this info. If I can get this down, I can help those who just like me are still trying to figure it out. Not to be this robot shooting of terms I can't relate to. My kids know this not me. Man put me on the floor, I can gain the relationship and make the sell. These stuffy ass women behind customer service are rude. They even said I smile to much. What the hell. People are already pissed they have to come in and return something, why be rude? Ok i admit it, I am friking slow because I am not only doing returns, I am seling warrenties and replacement plans. I stil do not know all of the terms. Plus it is uncool to be told on your first day by your trainer that she hates training people. If I would have applied earlier the rush to get it down would'nt have been as fast. It's the holidays. Best Buy just went global and the stock is up. People here are already acting crazy. People are already scamming those who work the register. (Thank G-d it was'nt my shift) I just want to not screw up and I will. I know it. Going from teaching child development to customer service is something I have to learn to do well. Just sort of sucks that's all. It's the push to get it fast.
If you decide to buy an Xbox elite..buy the replacement plan. You will need it. I promise. You can walk in and get a free one as many times as you need.
The best part about tonight was finding out my co worker's gf is an suicidegirl. He invited me to the sg hang out this week. So I will be meeting local sg's which should be nice.
Song running through my head this morning.....and trying to play it in the piano
; Oh no, I see,
A spider web is tangled up with me,
And I lost my head,
The thought of all the stupid things I said,
Oh no whats this?
A spider web, and Im caught in the middle,
So I turned to run,
The thought of all the stupid things Ive done,
I never meant to cause you trouble,
And I never meant to do you wrong,
And i, well if I ever caused you trouble,
Oh no, I never meant to do you harm.
Oh no I see,
A spider web and its me in the middle,
So I twist and turn,
Here I am in my little bubble,
Singing, I never meant to cause you trouble,
I never meant to do you wrong,
And i, well if I ever caused you trouble,
Oh no, I never meant to do you harm.
They spun a web for me,
They spun a web for me,
They spun a web for me
i never got into home gaming, just video arcading.
It's cool but so is drawing. Good luck with holiday hell.
i've been in retail for decades, but always smaller CD stores and
comicbook shoppes. i once worked holiday at the cd store at the mall.
ugh. As if i needed more reasons to hate humanity.