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cruorem_angelus

Member Since 2004

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Idiots

Oct 22, 2017
4
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I just realized why my phone has been quiet since Friday night. My service provider shut it off. It has been on auto-pay since June and has been billing as such until 5 days ago. For some reason their system dropped my phone (the main account line) but kept my second line. idiots. I've been having problems with Walmart Family Mobile for a while and, frankly, I've had enough. I can move my phones to AT&T easily enough and I'd finally get to use data here. T-Mobile doesn't have towers in central WI so I can only use data when I'm in a city.

In the morning I get to call WFM and give them an ear full.

cruorem_angelus:
I had to go through several blockheads before I got to someone that had the cognitive ability to do more than just follow a script on a computer screen. The phone is working again but after an hour and a half on the phone with them, they can't tell me how my phone was taken off auto-payment.
Oct 23, 2017

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