My business bank and the gas company have fucked me good.
I was annoyed with my bank when I went to pay the clubs gas bll through online banking because there was a 6 day delay before the "earliest available delivery date" and the date that I tried to make the payment ( I tried to make the payment on the 19th and they said they couldn't deliver it until the 26th. Well, as it turns out the gas company doesn't accept electronic payments (this is not indicated anywhere), so the delay was actually the bank writing a check to the gas company (Which I would have done myself if I hadn't been led to believe that paying online would be quicker).
Unbeknownst to me, yesterday they cut the gas to the building and thus we had no heat or hot water (which I did not discover until I tried to turn the heat up mid-way through last nights shift, and apparently the shut off isn't absolute because the pilot lights remain lit, there just isn't enough gas to power the furnace or the water heater). So I was up all night trying to trouble shoot the furnace and water heater.
The good news is during winter months the Gas company offers saturday morning customer service so that I could talk to them (the rest of the year they only have CSR's Monday through Friday). Thus, I discovered this morning that the Gas company had discontinued my service. I also was informed it takes 7-14 days for the gas company to process a check, therefore, they have no record of my payment and want the entire balance paid by cashiers check at a "payment station" to resume service (with a reconnection fee added) and with service not being available until Monday at the earliest. So I lose tonights income as well.
They could have at least kissed me first and considered a little lube.
I was annoyed with my bank when I went to pay the clubs gas bll through online banking because there was a 6 day delay before the "earliest available delivery date" and the date that I tried to make the payment ( I tried to make the payment on the 19th and they said they couldn't deliver it until the 26th. Well, as it turns out the gas company doesn't accept electronic payments (this is not indicated anywhere), so the delay was actually the bank writing a check to the gas company (Which I would have done myself if I hadn't been led to believe that paying online would be quicker).
Unbeknownst to me, yesterday they cut the gas to the building and thus we had no heat or hot water (which I did not discover until I tried to turn the heat up mid-way through last nights shift, and apparently the shut off isn't absolute because the pilot lights remain lit, there just isn't enough gas to power the furnace or the water heater). So I was up all night trying to trouble shoot the furnace and water heater.
The good news is during winter months the Gas company offers saturday morning customer service so that I could talk to them (the rest of the year they only have CSR's Monday through Friday). Thus, I discovered this morning that the Gas company had discontinued my service. I also was informed it takes 7-14 days for the gas company to process a check, therefore, they have no record of my payment and want the entire balance paid by cashiers check at a "payment station" to resume service (with a reconnection fee added) and with service not being available until Monday at the earliest. So I lose tonights income as well.
They could have at least kissed me first and considered a little lube.
No other way around it.