Me calling into my eye doctor after not hearing from them for a month....
Me: Hi, I'm calling to check in on some contacts I had ordered, a month ago.
Receptionist: Yes, let me get your name.
Me: Gives her my name
Receptionist: Hmm, it doesn't seem like any were ordered. You didn't make a payment and the doctor never put that order in
Me: Ummm, he told me he would express order them since I was completely out.
Receptionist: Please hold while I check
Me:........
Receptionist: So yeah, those were not ordered but we can get them ordered today if you'd like.
Me: SCREAMING INTERNALLY
Me: Yes, can we please order these. I've been blind for a month.
Receptionist: Yeah, so we can order those for you. it shows that you are a cash pay would you like to order a years worth and can put that in.
Me: Ummm, I have insurance now. I also updated that while I was there last time.
Receptionist: Hm. Please hold while I check.
Me: ARGHHHH, WTF DID YOU DO WHILE I WAS THERE FOR TWO HOURS
Receptionist: Sorry about that. So you do have insurance now? Would you like to update that with me now?
Me: Yes, I would thank you.
Receptionist: Thank you. Let me get that information.
Me:Provides
Receptionist: So it looks like you can get two boxes through your insurance converge and we'll waive the home delivery fee for the mistakes on our own part.
Me: Great, thank you.
Receptionist: So are we delivering to "blah blah blah" address.
Me: ..... No, that is not my current address. I also, updated that last time I was there....
Receptionist: Oh, let's update that again shall we.
Me: "Screaming internally" WWWWWWWWTTTTTTTTTTFFFFFFFFF DID YOU DO LATE TIME!!!!
Me: Yes, thank you.
Receptionist: Ok. all set, thank you for your patience and time today.
Me: Yes, thank you. Have a nice day.
I had to really try my best to do the adult thing today.
