I sold eleven thousand dollars worth of candy today. I feel like I've been hit in the face with a brick. By a train. And I had the first customer I've wanted to clock in at least six months.
Charming Customer : "I'd like these two boxes of turkish delight. This third box is free."
Me: (thinks... "What? No it isn't!")
"I'm sorry?"
CC: "If I buy two boxes of turkish delight, I get a third box free. I want this one."
ME: "I'm sorry, the free box is actually this one."
CC: "Well I want this one."
Me: (WHAT?)
"I'm sorry, I can't give you that one. The promotional gift is this box here."
CC: "That's not what the sign says. And that box doesn't even say Turkish Delight on the side. It could be rose flavoured anything!"
Me: "I'm afraid I can only give you this box."
CC: "Why?"
ME: "Because the free box of turkish delight is this (smaller) one, not that (enormous) one."
CC: "Well, the sign doesn't say that. I want this one."
Me: "I'm afraid I can only give you this box."
CC: "Why?"
ME: *pause
"I'm going to get my manager."
If my manager had not been so readily available, there would have been one Charming Customer getting her knuckles rapped with a chalkboard ruler.
Oh, by the way, the world is a wonderful place. We won. Since when do department stores win against irate snot-rockets with an overinflated sense of entitlement?
(Home) 1; (Away) 0
Also, I hate Christmas. It may be trite, but I'm saying it anyway.
-J
Charming Customer : "I'd like these two boxes of turkish delight. This third box is free."
Me: (thinks... "What? No it isn't!")
"I'm sorry?"
CC: "If I buy two boxes of turkish delight, I get a third box free. I want this one."
ME: "I'm sorry, the free box is actually this one."
CC: "Well I want this one."
Me: (WHAT?)
"I'm sorry, I can't give you that one. The promotional gift is this box here."
CC: "That's not what the sign says. And that box doesn't even say Turkish Delight on the side. It could be rose flavoured anything!"
Me: "I'm afraid I can only give you this box."
CC: "Why?"
ME: "Because the free box of turkish delight is this (smaller) one, not that (enormous) one."
CC: "Well, the sign doesn't say that. I want this one."
Me: "I'm afraid I can only give you this box."
CC: "Why?"
ME: *pause
"I'm going to get my manager."
If my manager had not been so readily available, there would have been one Charming Customer getting her knuckles rapped with a chalkboard ruler.
Oh, by the way, the world is a wonderful place. We won. Since when do department stores win against irate snot-rockets with an overinflated sense of entitlement?
(Home) 1; (Away) 0
Also, I hate Christmas. It may be trite, but I'm saying it anyway.
-J