Yesterday was Mum's birthday and we went out for dinner to a quite expensive and very "high profile" resturant in Melbourne. I'm not going to say which one.
The food was amazing. My sisters' boyfriend said it was easily the best T-bone steak he had ever had. We had three courses, a couple of bottles of wine, and a couple of spirits. And it all was just wonderful.
Except - the service was utter crap. I mean, it was really bad. It was so bad that we were talking about how bad it was while we were there.
We had to ask for bread, and more wine on several occasions. No one came over to talk to us about our wine selection, and often we had empty glasses. The servers stuffed up our orders on multiple occassions, once bringing food to us that was for a different table. It just kept going. Things forgot to be ordered... it was a nightmare.
In some ways they were very good. Our waiter knew the menu really well, and helped me out (because there was nothing vegetarian on the main part of the menu). The woman who came with the wine knew about the wine and suggested which we should have first (we ordered two different bottles at the same time) but didn't come over to help with selection.
My sister kept saying she didn't think the service was formal enough for what the place was, which I think it kind of fair enough, but I would have liked the casual nature of the service IF there hadn't been so many fuckups.
Anyway - Jess' boyfriend e-mailed them to say that we all loved the food and it was great but the service was crap and was phoned back, about half an hour later, by the very-well-known head chef to talk about it and he offered us another meal on them to make up for it. I guess even the big, high-profile places can't afford bad word-of-mouth!!!
The food was amazing. My sisters' boyfriend said it was easily the best T-bone steak he had ever had. We had three courses, a couple of bottles of wine, and a couple of spirits. And it all was just wonderful.
Except - the service was utter crap. I mean, it was really bad. It was so bad that we were talking about how bad it was while we were there.
We had to ask for bread, and more wine on several occasions. No one came over to talk to us about our wine selection, and often we had empty glasses. The servers stuffed up our orders on multiple occassions, once bringing food to us that was for a different table. It just kept going. Things forgot to be ordered... it was a nightmare.
In some ways they were very good. Our waiter knew the menu really well, and helped me out (because there was nothing vegetarian on the main part of the menu). The woman who came with the wine knew about the wine and suggested which we should have first (we ordered two different bottles at the same time) but didn't come over to help with selection.
My sister kept saying she didn't think the service was formal enough for what the place was, which I think it kind of fair enough, but I would have liked the casual nature of the service IF there hadn't been so many fuckups.
Anyway - Jess' boyfriend e-mailed them to say that we all loved the food and it was great but the service was crap and was phoned back, about half an hour later, by the very-well-known head chef to talk about it and he offered us another meal on them to make up for it. I guess even the big, high-profile places can't afford bad word-of-mouth!!!
Enjoy your second helpings!
i wonder where it was... it wasnt that jamie olivers one was it? the one from tv? your waitress may have been on methodone... which might explain some....