4.1 What methods of payment can I use to pay for my SG account?
We accept SO many different forms of payment! The exact options available to you will vary depending what country you're located in AND whether you're a brand new SG member or if you're reactivating an existing SG account.
Generally, though, our billing processors allow us to accept Visa and Mastercard.
DEBIT CARDS: If your debit card has one of the above logos on it, you can usually use it just like you'd use a credit card, so you're good to go!
PRE-PAID CARDS: Pre-paid credit card policies vary, so you'll need to check with the folks that operate your specific pre-paid card. Most prepaid cards don't allow recurring billing (which is what we use), but you can call the number on the back of your card and ask! If they do, give it a try!
Note: Whichever payment method you are using, please make sure to enter in your billing address *exactly* as it appears on your credit card or bank statement. Inputing false information, including typos or an old mailing address, will cause your payment to fail, and your account will not be created. No one wants that, so be sure you have all of your billing information 100% correct, especially if you recently moved!
4.2 How will my payment appear on my bank account?
You will see a charge that says "SG Services 3236679000". If you see this on your statement and need assistance, please email Help@SuicideGirls.com or fill out a Help request.
4.3 How do I update my payment method?
We use a few different payment processors, so updating your payment information may be different depending which of these your SuicideGirls account is linked to.
You should start by checking your account page: Click the gear toward the top left of the suicidegirls.com homepage. Choose PREFERENCES, and then ACCOUNT. (If you're on a phone or tablet, look for ACCOUNT in the dropdown menu below the SG logo.)
Under ACCOUNT & PAYMENT INFO, you'll either see your next billing date or a link to view your billing details via one of our payment processors. Click through to update the method of payment you have on file, just like that!
Note: If you'd like your SG membership to be uninterrupted, make sure your payment method is correct and up to date before your next billing date. If your method of payment is declined or for some other reason does not work, your SG account will be closed until you update your account with a new method of payment. Don't worry, though, we'll still love you. <3
4.4 When will I be charged next? Can I change my payment plan?
Start by checking your account page: Click the gear toward the top left of the suicidegirls.com homepage. Choose PREFERENCES, and then ACCOUNT. (If you're on a phone or tablet, look for ACCOUNT in the dropdown menu below the SG logo.)
Under ACCOUNT & PAYMENT INFO, you'll either see your next billing date or a link to view your billing details via one of our payment processors.
Unfortunately our payment processors don't currently allow for changes between monthly and yearly billing plans, but we hope this option will be available in the future!
4.5 How do I cancel my account?
We hope you'll miss us so much that you'll come back, so because we trust you, here are the steps to cancel your account for the time being:
Click the gear toward the top left of the suicidegirls.com homepage. Choose PREFERENCES, and then ACCOUNT. (If you're on a phone or tablet, look for ACCOUNT in the dropdown menu below the SG logo.)
Scroll down and you will be able to view your account details and set your account to cancel. It will remain open until the end of your current billing cycle, since you've already paid for that time.
If you would prefer your account to be closed immediately, you can choose that option instead, but you will not get a refund or partial refund for this unused time, so most folks prefer to just enjoy their remaining time.
Please note: Cancellations must be made BEFORE the expiration date of your membership to avoid automatic renewal. There are NO refunds after your account has been billed. We do not offer "trial memberships" so if you change your mind, please cancel to avoid any further charges. Once you create your account and enter your payment information, you are consenting to the Terms of Service and understand that you WILL be billed accordingly until you cancel your account. Please contact us at help@suicidegirls.com for any billing assistance.
4.6 Can I get a refund?
We do not offer refunds or trial memberships to the site, we're sorry! Once you have confirmed that you would like to join and create your account, you WILL be billed when your account renews. To avoid being rebilled, please cancel your account. (See FAQ 4.5)
If you forgot to cancel your account before the rebill date, please reach out to us directly via help request or email help@suicidegirls.com within 48 hours for assistance with a refund. Please provide the username or email address on the site, and let us know that you are requesting a cancelation with a refund. All help emails and requests are reviewed Monday through Friday, with the exceptions of holidays.
4.7 Can you delete my account?
We're sorry, but no. Accounts can be canceled (meaning they will no longer be billed), but they cannot be entirely deleted off of the site.
You can, however, delete all of your content, including your blogs, photos and albums, and profile information, essentially leaving an empty profile.
Please be sure to remove any and all content you do not want left up BEFORE you let your account expire. You may also wish to replace your profile photo, using a blank image or something else generic.
4.8 How do I reactivate an expired account?
Reactivating your SuicideGirls membership is super easy! From any page of the site, click the pink LOGIN button toward the top left of the screen. Enter the username and password for your account, then follow the prompts to confirm or update your billing information on the next screen! Welcome back!
4.9 Can I give the gift of SG?
Yes! Check out our shop
HERE for both digitally delivered gift memberships (sent via email) and our coveted SuicideGirls Gift Kit, which is great for those who prefer to gift a physical item.
4.10 Is it true that if I get a tattoo of the SG logo I get a free lifetime membership?
Yes - but with a few stipulations! You must first have an existing member account on SuicideGirls, and your tattoo must be of the SucideGirls logo, must be big enough to be legible, and you cannot change the design of the logo in any way.
Please email us BEFORE you get your tattoo at
help@suicidegirls.com - we'll send you all of the requirements and high res versions of the approved logo options, so you'll have everything you need to get free stuff by getting a corporate logo forever emblazoned upon your skin.
4.11 I'm having a problem, who can I contact?
Well, peruse the FAQ and if you don't find the answers you need, please submit a help request for your problem at the top of this very help page! Be sure to enter your current username or the email address connected with your account, and staff will reply as quickly as possible! :)