Here is my customer experience for the day:
Customer: Do you have a cordless phone with a backlit keypad?
Me: Well, we have this one here for thirty dollars.
Customer: No, we want something cheaper. Do you have something cheaper with a backlit keypad?
Me: No.
Customer: What about this one for fifteen dollars? It looks like the keys like up.
Me: They don't.
Customer:...
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Hi!